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About Us

TRANSFORM YOUR LOOK WITH KESS ROYAL OAK

Step into the world of refined beauty and rejuvenation at Kess Royal Oak Hair & Beauty Salon, your premier destination nestled in the vibrant heart of Auckland, New Zealand. Our salon gracefully resides amidst the bustling core of the city, presenting a sanctuary of beauty and serenity for everyone.

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500

Treatments

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500

Happy Customers

Styleservices

EXPLORE OUR SERVICES

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Sally Newton profile picture
Sally Newton
19. August, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I purchased a Grab-one Style & Cut Incl. Shampoo, Conditioner Treatment & Blow Dry (Purchase ID: 31324291) for my university aged daughter. She asked the hairdresser for long layers multiple times and when she could see that this wasn't happening she asked again and was told that would be a whole new hair cut (whatever that means). The cut was rushed and finished being just a blunt uneven line, not tapered, not layered, not even straight - a haircut I could of given her at zero cost. The blow dry was literally just drying her hair which she could of done herself. At the end when my daughter again mentioned that it hadn't been layered, the hairdresser then told her that she had - a complete lie. Yes it was a grab one but it was suppose to be a Style & Cut Incl. Shampoo, Conditioner Treatment & Blow Dry - $120 worth of value. My daughter was taken advantage of as she is young with a sweet nature - I complained by email but have been ignore. My daughter had to get her hair cut properly elsewhere making the $59 we paid a total waste of money and forcing me to make this bad review.
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Sonali Choudhary profile picture
Sonali Choudhary
3. July, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Worse experience, It's frustrating when you leave a salon feeling unhappy with your hair or the service. Overcharging or surprise fees, bad customer experience. Moreover, Bad haircuts or styles that don't match what you asked for, Being charged extra For services that were supposed To be included in the original price. Being treated differently or discriminated. Being rude. Never ever recommended.
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Perri Kaur profile picture
Perri Kaur
1. July, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nikita did my permanent straightening and she did her job very well. I feel they get connected to their customers personally and did a follow up as well to check with me, this made me feel like they actually value their customers. This would be my go to hair salon from now onwards. Amazing customer Service with adequate knowledge.
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Anna Morgan profile picture
Anna Morgan
8. June, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Not a very good haircut at all. There was hardly any consultation, and as a result she didn't know what I wanted. However, she didn't have the skills to know what would look good....and what would look bad!
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Ahana Kumbhat profile picture
Ahana Kumbhat
20. May, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Average, the stylist kept asking me what to do only to blame me for my hair not looking the way I asked to in the end. I’m disappointed with my experience but didn’t want to cause a scene so I paid and left. Not returning for sure.
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Kavita Tailor profile picture
Kavita Tailor
11. May, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional, reliable and best service
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Paige Delaney profile picture
Paige Delaney
6. May, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a terrible first time experience here but after messaging them feedback privately they offered a free session to fix that. The follow up session was great and I would happily go back to the same stylist. The day I had the poor experience they were short-staffed and the person seemed super inexperienced (couldn't wash hair or trim) so hopefully just a one off and unlucky.